Client guide.

What’s expected of a client?

Ambition, high expectations and a willingness to think creatively.

We want you to expect a lot from us. We know we can expect a high level of thinking, communication skills and realisation from our students. Clients with high expectations can help drive the search for quality we strive for, taking the projects to a higher level year after year. The more organised, prepared and committed you are, the better the client you will be, and the better the outcome can be.

We don’t charge clients for the many hours that our students spend on their projects. However students spend considerable sums of their own money on travel, materials and other expenses. We therefore ask clients to supply a budget to subsidise these expenses. We agree these sums on a project by project basis, depending on agreed outcomes, travel distances and the complexity of the project.

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